Issaquah, WA
Sub-Zero Freezer Repair
Defrost-circuit failures, frost build-up and temperature drift on Sub-Zero freezer columns and drawers.
What we get called out for
- Ice cream has gone soft but the display still reads 0°F
- Thick frost across the rear panel that has to be chipped off every few weeks
- Freezer drawer no longer closes flush because the gasket has iced up
- Loud rattle from the back that stops the moment the door is opened
How the visit runs
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Model number and symptom
Given on the phone, it usually narrows the fault before anyone gets in the van.
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Diagnostic on site
Temperatures logged, defrost circuit tested, sealed system read under gauges where the readings call for it.
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A firm number
Parts and labour quoted before anything is opened up. The $89 service call comes off the total if you go ahead.
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Repaired and verified
The unit is run back down to spec and you are shown the readings before we pack up.
From the valley
What people actually said
3 recent Sub-Zero calls around Issaquah, in the customer’s words.
Rated 5.0 / 5 · 1,914 reviews
This column had frosted over twice before, so I wanted proof this time. He measured the defrost heater and wrote the readings in my notebook: open circuit. New heater, one cycle watched, panel dry.
Only the freezer half of the pair was in trouble: frost across the rear wall that I chipped off every few weeks. The defrost control had failed — not my housekeeping. Six weeks on, still clear.
The drawer stopped closing flush and I was sure the runners were finished. Ice had packed the gasket channel after a door left ajar in July. He thawed it out properly and reset the alignment.
Next step
Get it looked at properly
A $89 service call, credited in full against an approved repair. Gauges where they are needed and a firm price before anything is opened up. Issaquah and the wider I-90 corridor, 8:00 am – 8:00 pm, seven days.